Focus on micro pump custom fluid control solutions
FAQ
| ● What are the main products of your company? |
| ET is a micro pump manufacturer integrating r&d, production and sales. Our products include electromagnetic pump, diaphragm pump, brushless pump, plunger pump, urea pump, peristaltic pump, etc. We have more than 10 years of production experience and provide customized services for customers. |
| ● How to contact ET technical staff or sales staff? |
| Time 8:00-18:00 in Beijing you can call us: + 86-0769-22301222-690, or via our website () on the "contact us" to leave a message, also can be directly send mail, email address: wilson@et-pump.com |
| ● How to choose the best pump? |
| You can provide the required flow, pressure, working time, voltage, equipment, liquid, ambient temperature, etc., we will recommend the most suitable pump according to your needs.You can also refer to our product catalog, choose, or you need the pump. |
| ● How long is the delivery time? |
| The goods in stock can be delivered within 3-5 days after receiving the payment, and can be delivered by DHL or other express. |
| ● The flow and pressure required by our products are not shown in your company's specifications. Can you customize them? |
| Yes, we can design customized products for some special equipment. |
| ● Can I just buy a few pumps? |
| ET main business is to provide products to end customers, the number of less than 100 only, it is recommended that you can ali international website to buy from us (https://et-pump.en.alibaba.com). |
| ● If I order the same product frequently, can I arrange regular delivery automatically? |
| Yes, you can arrange the order for one year at a time and specify the quantity and date of shipment you want. |
| ● About quality assurance |
| We offer a one-year warranty for OEM equipment, effective after shipment.We can provide the replacement of accessories, if it is a serious product quality problem, you can replace it for free.However, if the damage is due to loading, unloading, transportation or improper use, we do not accept any responsibility.We will still provide assistance to the buyer to solve the problem, but the cost of spare parts or replacement will be borne by the buyer. |
| ● About product price |
| Our prices are quite competitive with those of the same quality.Because we have more than 10 years experience in the micro pump industry, we always insist on providing high quality, competitive price products |
| Why are your products more expensive than other suppliers (the appearance parameters all look the same)? |
| China is a developing country, each enterprise has the patent right to a few products, and the reproduction product spreads very fast in the market, different enterprises will use different materials to produce, in order to control the cost, the price is also relatively cheap. |